We're so sorry about this! If you can't open your chart, or if the app crashes whenever you try to open your chart, here are two suggestions which might solve your problem:
Solution 1. Close the app completely and then re-open it. To do this, double-press the "Home" button on your device. This should bring up a list of apps that are currently running on your phone. Scroll to the left until you find Kindara.
Hold down your finger on the rectangular preview of the app just above its icon, and swipe upwards (it will disappear off the screen.) Then re-open the app.
Solution 2. If you try solution 1 and the chart still won't load, first please log in to our user web portal and make sure all of your data is still there. If everything looks good, log out of the app through the main menu (More in iOS or Menu icon in Android) screen, delete the app from your phone, re-download it from the App Store or Google Play Store, then log back in.
If neither of these fixes make any difference, please let us know at firstname.lastname@example.org and we'll look into it right away.